Returns & Exchanges
At Plate Crate, we want to ensure you have the best gear for your game, which is why we offer a 30-day window for returns and exchanges on all unused items. Whether the fit isn't right or you've changed your mind, we are here to help you get back in the dugout with confidence.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unused condition with all tags and packaging intact within 30 days of delivery.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 3.Pack and Ship
Print your prepaid shipping label and securely package your gear, then drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.